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Sunday, June 9, 2024

Verizon wireless owes $90 million in refunds


US telecom titan Verizon Wireless will pay back up to 90 million dollars to some 15 million cell phone users who were charged for services they did not use, the New York Times said Sunday.

In what will be one of the largest refunds to customers of any telecom company, Verizon said it will give credits worth two to six dollars on October or November bills, the newspaper said.

In a statement the company said affected customers were charged for data services or other Internet usage when they had not subscribed to them, according to the Times.

“Verizon Wireless values our customer relationships and we always want to do the right thing for our customers,” Verizon’s deputy general counsel Mary Coyne said.

The move comes as the US Federal Communications Commission investigates the company over complaints surrounding the unauthorized charges.

Copyright © 2010 AFP

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